Accounts Executive, Customer Services Department
Working with the Priority Client to ensure efficient Guard Service
Training of Officers and Static Supervisors
Juggling other existing Clients alongside large portfolio
Using Tracking Documents daily to track Problems or Trends
Daily Liaison with Divisional Managers, and Regional Supervisors to ensure quality services are provided
Report writing to the Client on issues and positives
Liaising with Officers to ensure they are working together efficiently with the Client
Engaging in Start-Up Contracts, meeting the new Clients and initiating the Officers
Working on Customer Reviews with the Clients for feedback and improved service
Conducting Client Site Surveys and making Security Recommendations
Introduction of other Security Services to the client – Scanners, Cameras, Special Operations Officers

Events Coordinator
Coordinated Golf Tournament
Apply for sponsorship from companies and individuals
Work with various budgets and negotiations
Coordinated Media Launch and Prize-Giving ceremony
Organise - prizes, giveaway items, catering, bar, entertainment, branding

Administrative Assistant
Tracking progress and performance of individual team members
Enhancement of my skills in project management: my job role expanded across two roles – administrative support and Learning and Development coordination.
Coordination of company events, conferences, meetings
Maintenance of Share Point websites
Invoice handling and procurement – liaising with external vendors
Documentation and circulation of minutes and reports
Committee Member for Unit’s Community Projects

Donor Services Manager
Preparation of reports, statistics and analyses to donors and community groups
Event Management and assistance for charity events
Collating information for newsletters, annual review and company website
Generated marketing and promotional initiatives
Delegation of projects to volunteers and monitoring of progress
Supervised a team of volunteers and temporary staff in restructuring the fundraising department resulting in an improved recording system.
Upgraded the charity’s standing order system (over 800 donors) to a computerized one
Implemented new system of payment for community groups
Restructured the Charity’s database (Visual Alms) to enable more efficient analysis and reporting

Paralegal Assistant
Various paralegal and quality control duties on specific projects, including proofreading, quality assurance, document archival, coding and data entry

Private Tutor
English Language and Grammar (SEA English, Remedial English, CXC English Language, SAT English)

Customer Service Representative

Education
B.Sc. Business Education Caribbean Union College (Andrew’s University) June-2000
IFPO – International Foundation for Protection Officers Dec-2008

Training
Voice Training (Eddison Carr) – Radio Broadcasting, Newscasting, Commercials - 2009
Security Training – ISPS, High Performance Business Writing I& II, Tribunal Training, Canine Supervisory Training – 2009
Microsoft Office Applications – PowerPoint, Excel, Word, Outlook & Sharepoint
Public Sector Training – Effective Fundraising, Creative Newsletters, Persuasive Letter-Writing, Minute Taking Skills
Visual Alms – Contact Management, Financial Processing, Reporting, Analyses, Queries

Interests
Yoga – Hatha Yoga and Kundalini Yoga
Competitive Running – completed the London Marathon 2005, British 10K, 2005, Great South Run 2003 and 2004, Flora Light Women’s 5k 2003
Volunteering – Special Olympics, Eston House Study Centre, BP Echo Project
Member of the UK Institute of Fundraising

ResearchEase belives that as a Blog Writer and Blog Maintenance Engineer, that it is beneficial to have knowledge of the benefits and disadvantages iof different blogs sites. We will be writing further articles on this subject, and if any followers wold like to leave comments, we would love to hear from you.

Sincerely

ResearchEase

(Please note that the articles on www.researchease.com and www.researchease.blogspot.com are different, so please, read both).

The eventual aim would be to have a network for the YasodharaYoga Centers and teachers in Trinidad, to educate others out there who may not be at all exposed. Every teacher will offer different avenues for thought, and at the very least you may gain a lot of insight.

As a reader and writer, I am working on material at the moment to share with others, as well as researching some of my favourite authors, such as Swami Sivananda Radha and Paramahansa Yogananda. Would it not be wonderful to have a Caribbean Yoga Journal one day, or our very own comprehensive Yoga magazine!

Therefore, I attach a link to this blog:
http://www.caribbeanyogi.info

Namaste
In the Light

Here is another area where small businesses do not have to worry about covering their workers…when they outsource their projects to virtual assistants like ResearchEase.

We can also look at the problems that small businesses have in covering their retirement plans for employees:
http://www.house.gov/smbiz/PressReleases/2009/pr-2-25-09-small-business-retirement-plans.html

Is it not easier to just have project based work by Researchease and save yourself a lot of money?

Try ResearchEase!

Researchease, however, can manage these projects on an individual basis:
Project 1: Bi-Monthly Newsletter
Project 2: Daily Update of the Company Blog
Project 3: Annual Review Brochure

These projects can be billed separately and managed as an outsource project by ResearchEase without being a monthlly paid worker on the company payroll.

Within this concept lies the biggest saving to the company.

Should you request a quote on separate projects from ReseachEase, please write to us at researchease@gmail.com.

Thank you!

Virtual Assistance (VA) is just starting off in Trinidad, though some of the VAs have been working for a number of years. (www.fivestarexecutives.com).

In the directory, you can find VAs from Trinidad and Tobago, Jamaica and Barbados and links to those in USA and Australia.

The challenge with the VA industry in the Caribbean is that it is a different concept than most businesses are accustomed to.  However, it is an affordable and dynamic way for businesses to outsource work in the form of projects without having to provide for the benefits of a worker in the organisation. This is also an advantage to Virtual assistants who may choose this line of work because their creative juices and workflow are better suited to freelance work.